Delivery & Shipping Information

Domestic Shipping (Within Peninsular Malaysia)

Standard Delivery:

  • Delivery Time: 3-5 business days.
  • Shipping Fee: Calculated at checkout based on destination and weight. Free for orders above RM 120.

Express Delivery:

  • Delivery Time: 2-3 business days.
  • Shipping Fee: Calculated at checkout based on destination and weight. Free for orders above RM 120.

Sabah, Sarawak & Labuan

Standard Delivery:

  • Delivery Time: 7-14 business days.
  • Shipping Fee: Calculated at checkout based on destination and weight.

Express Delivery:

  • Delivery Time: 3-7 business days.
  • Shipping Fee: Calculated at checkout based on destination and weight.

Order Processing Time

  • All orders are processed within 1-2 business days.
  • Orders are not processed or shipped on weekends or holidays.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the tracking number provided.

Shipping Restrictions

  • We currently do not ship to P.O. boxes or military addresses.
  • Certain items may have shipping restrictions due to size, weight, or destination.

Delays

  • Delivery times are estimated and may vary due to factors beyond our control, such as customs clearance or weather conditions.
  • If there is a significant delay in the shipment of your order, we will contact you via email or phone.

Contact Us

If you have any questions regarding shipping or need assistance with your order, please contact our customer service team at customercare@nnizam.com or call +601164872765